Cartrack Communicator

Integrated communication between operators

Integrating logistics

Cartrack’s Communicator is a powerful software application tool for mobile tablets and phones that combines communication, navigation, tracking and task management technologies into one solution. Communicator allows you to streamline processes, increase productivity and reduce costs through the effective real-time management of your mobile workforce.

Fleets with a voice

Everything to gain from communication

Increase workforce productivity and reduce expenses

Make sure drivers have up-to-date optimal routes, directions and work orders to increase fleet efficiency.

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Increase workforce productivity and reduce expenses

Make sure drivers have up-to-date optimal routes, directions and work orders to increase fleet efficiency.

Increase operational agility and productivity

Update work orders and routes on the move, while easily communicating changes to operators.

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Increase operational agility and productivity

Update work orders and routes on the move, while easily communicating changes to operators.

Make quick and easy changes to your workflow

Communicator’s task manager allows the user to easily manage their task lists which are always synchronised with the server.

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Make quick and easy changes to your workflow

Communicator’s task manager allows the user to easily manage their task lists which are always synchronised with the server.

Model task breakdowns and process handoffs with ease

Task manager makes the handling and efficiency of these tasks that much simpler.

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Model task breakdowns and process handoffs with ease

Task manager makes the handling and efficiency of these tasks that much simpler.

Increase staff communication and morale

Easily communicate between operators to ensure that daily operations and changes are more efficient.

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Increase staff communication and morale

Easily communicate between operators to ensure that daily operations and changes are more efficient.

Improve legal compliance and avoid penalties

Access to communicator eases the process of being on the right side of the law and ensures that road infringements won’t go unnoticed.

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Improve legal compliance and avoid penalties

Access to communicator eases the process of being on the right side of the law and ensures that road infringements won’t go unnoticed.

Identify and alleviate delays

The navigation screen enables you to identify traffic jams and pre-emptively divert or take the appropriate action.

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Identify and alleviate delays

The navigation screen enables you to identify traffic jams and pre-emptively divert or take the appropriate action.

Reducing risk of error

Communicator’s sophisticated system eliminates the risk of human error by completely digitising the function of navigation and planning.

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Reducing risk of error

Communicator’s sophisticated system eliminates the risk of human error by completely digitising the function of navigation and planning.

Increase customer satisfaction

Allow customers to get estimated delivery times and enable sign-off for packages, making sure that they will stick with your business.

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Increase customer satisfaction

Allow customers to get estimated delivery times and enable sign-off for packages, making sure that they will stick with your business.

A four-in-one solution

How communicator works

Integrate tracking

Communicator delivers critical driving information that extends beyond the basic directional capabilities of most GPS systems. With the integration of our Fleet Management Solutions, you can trace and locate your drivers and assets’ movements in real-time, enabling more control and analysis of the efficiency of your fleet and operators.

Improve navigation

Facilitate navigation with up-to-date destinations and navigation integration. Subsequently, drivers are able to spend less time trying to find their destinations and more time completing the job. Communicator allows for the correct calculation of time of arrival, speeding and distances travelled to make sure that you are using optimal routes and task assignments. You can also share delivery times with your customers, ensuring that you will get the five-star rating that you deserve.

Manage tasks

Easily manage a driver’s tasks through a synchronised task list that can be edited and updated even while the driver is on the move. The easy-to-use interface has built-in key task management solutions where drivers can remotely receive delivery instructions, new jobs and delivery information.

Stay connected

The built-in messaging system helps concentrate the flow of information, making daily operations and last-minute changes timely and easy to understand. Eliminate the need to have different applications and chat groups inefficiently communicating between operators. With communicator, you can send and receive instant messages between operators for more efficient and effortless communication.

Cloud-Based Solutions

Always stay plugged into your fleet with our Software-as-a-Service (SaaS) platform, which gives you access to all of your data no matter where you are. Rest assured that all your valuable data will be backed up securely, saving you not just time, but storage costs as well.

Hour meter

Effectively monitor and measure the operating hours of your plant and equipment, thereby enabling you to determine utilisation, service intervals and billable hours.

Compatible with all major vehicle brands

You can be sure that at Cartrack, we are as flexible as any fleet can be. Having successfully tried and tested our hardware on every major vehicle brand, you can be assured that we have a solution that is right for you.

Multi-platform software

There is no need to feel restricted to using one type of device for your business operations. We have applications for iOS, Android and online solutions for desktop, which makes it easy and seamless to switch from one device to the other.

User hierarchies

Assign unlimited users to specific hierarchical clearances depending on viewing and managing specific vehicle groups or features, maintaining your internal privacy and security.

Real-time event based tracking

With our unique and comprehensive event-based algorithms, you can track your fleet’s important movements in real-time and gain reliable and actionable data.

Lifetime hardware warranty

Don’t pay good money for hardware that is made cheap. We design, develop and manufacture all of our tracking and telematics units in-house, which allows us the security to give you a lifetime hardware warranty on the best quality possible while still offering competitive prices

Free software upgrades

Included in all of our packages is a lifetime commitment to offering you the best possible software at any given point, at no additional cost. This means that when we improve and update our systems, you’re also updated and receive the benefits of savings and continuous improvements.

Free Application Programming Interface (API) Integration

Easily integrate Cartrack solutions with any in-house ERP system. Standard web-services (both SOAP and REST included) feed real-time data into your internal systems, enhancing your operational speed and information processing time.

Driver scorecards

Cartrack gives you the advantage with included Artificial Intelligence (AI) analysis of driving behaviour, allowing you to manage your costs better by minimising driving styles that cause greater maintenance requirements and fuel usage.

Advanced reports

Set up advanced reports that will automatically be sent to you. Reports can range from simple driver logs and distances travelled to in-depth fuel efficiency evaluations and risk management summaries, giving you unprecedented control over your biggest cost drivers.

Alerts

Customise your alerts and how you receive them. Get alerts on speeding, harsh braking or cornering, idling, geofence exit and entry, unscheduled usage and many more. All alerts can be sent to any device or platform through email, RSS feeds or SMS.

Simple software user interface

Fully redesigned and upgraded software makes it simpler to manage your fleet, at no additional cost.

Predictive maintenance

Predict when vehicles will need a service maintenance, through use of mileage, harsh engine usage and driver behaviour reports, allowing you to better plan for the lifespan of your assets.

Map Points Of Interest (POI) and Geofences

Label important POI and geofences for your business and track how often your vehicles travel to and spend time at these places, allowing you to appropriately manage future resources and more accurately calculate the true cost of deployment to different locations.

Location history

We store all vehicle location and incidents for five years so that you always have access to what you need.

Driver ID tags

Get access to the ability to track your drivers, no matter which car they are assigned to in a day.

Free installation

As part of our standard service, we will fit your unit completely free of charge and at a convenient time for you.

Advanced fitment techniques

All fitments are performed by highly trained in-house fitment teams, thereby ensuring that you get the highest level of support and service from the start.

24/7 Support

We recognise that accidents and errors that need attention don’t only happen on the clock; that’s why we are always available to help you, no matter what time it occurs.

Traffic and transit alerts overlay

Plan your routes and fleet productivity better with traffic and transit alert overlays, ensuring that an accident will never get in the way of you reaching your destination as efficiently as possible.

Vehicle and driver grouping

Easily organise your vehicles and drivers by grouping them into specific functions or teams. For example, group your sales team separately to your logistics trucks for more specific and relevant reports and analysis, and do likewise with stationary assets from your vehicles.

Cross-border compatibility

No need to feel restricted in your operations – we are with you no matter the location, providing a service that extends across our offerings to our Stolen Vehicle Recovery (SVR) solutions.

Dashboards

Get powerful, fast glances at your fleet’s productivity and movements, saving you time and keeping you updated in a user-friendly manner.

CAN Bus Integration

Get connected and allow a variety of vehicle performance data to be downloaded in real-time for monitoring and analytics.

Start Inhibit

Prevent unwanted driving, with a start inhibit that safely and effectively disables vehicle start up on demand.

Global Fleet Management

With Cartrack, we’re as international as your fleet is. Cartrack is globally compatible, giving you total operational coverage.

Fuel Monitoring

Remove the obscurity of fuel costs. Monitor exactly how much fuel each truck and driver use in order to efficiently manage your fuel consumption and deter possible theft.

Temperature Monitor

Never lose perishables again. Get instant alerts if cold trucks are out of optimal temperature range, and assure customers of your product quality.

Routing

Easily set predefined routes for your vehicles to be alerted of deviations. Reduce wastage in operating costs and ensure that drivers are sticking to the task at hand and cargo stays on route.

Remote Logbook

Effortlessly log personal or business trips with a click of a button. Make managing both internal and tax compliance quick, easy and accurate.

SVR

Upgrade your vehicle security and get total peace of mind, with Cartrack’s industry-leading stolen vehicle recovery services.

Insurance Telematics

Lower your insurance premiums by being a safer driver. With Cartrack, you can get a fully tailored insurance plan so that you aren’t paying for everyone else’s bad habits.

Communicator

Increase communication between your logistics operators to ensure that your drivers, dispatchers and task managers are always in sync and operating with total efficiency.

Mi-Fleet

Quickly integrate Cartrack’s advanced vehicle cost accounting software to ensure that managing your fleet’s costs is completely hassle-free and transparent.